Shipping policy

PROCESSING TIME

Orders are processed within 2–5 business days (excluding weekends and holidays).

SHIPPING TIME

Once shipped, orders typically arrive within 5–10 business days depending on the destination and shipping method selected.

SHIPPING COSTS

Shipping costs are calculated at checkout based on the selected shipping method and delivery location.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.

Address Accuracy

Please ensure all shipping information is entered correctly at checkout. VisualsofJam is not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Delayed Packages

If your package appears delayed or marked as delivered but not received, please contact the carrier first. If further assistance is needed, reach out to us at hello@visualsofjam.com within 7 days of the delivery date.